Official Qobuz Issues Thread

[leafy]

I though this thread will be a more effective way of posting diagnosis for DLNA issues between Qobuz and various MPD based pi-machines.

 

So, I've turned on the DLNA in Beta in my Mac application, version 5.4.0-b009.

 

My Volumio shows up as a device that I can pick as output device, but playback never happens.

 

In the activity log saved, nothing looks helpful.

 

Wed Dec 25 2019 22:33:18 GMT+0800 (Taipei Standard Time): Route: /user/settings 
Wed Dec 25 2019 22:33:19 GMT+0800 (Taipei Standard Time): _getTrackWithAlbumInformation: No call track already integral 
Wed Dec 25 2019 22:33:20 GMT+0800 (Taipei Standard Time): Route: /user/settings 
Wed Dec 25 2019 22:33:28 GMT+0800 (Taipei Standard Time): [DESKTOP] [DLNA] try useDevice - Volumio DLNA 
Wed Dec 25 2019 22:33:28 GMT+0800 (Taipei Standard Time): _getFileUrl: id: 3033798 - askedQuality: 27 -> Call API success 
Wed Dec 25 2019 22:33:28 GMT+0800 (Taipei Standard Time): _getTrackWithAlbumInformation: No call track already integral 
Wed Dec 25 2019 22:33:32 GMT+0800 (Taipei Standard Time): Route: /user/library/playlists 
Wed Dec 25 2019 22:33:33 GMT+0800 (Taipei Standard Time): Route: /user/library/favorites/albums 
Wed Dec 25 2019 22:33:46 GMT+0800 (Taipei Standard Time): Route: /album/0002894497112 
Wed Dec 25 2019 22:33:50 GMT+0800 (Taipei Standard Time): _getFileUrl: id: 546175 - askedQuality: 27 -> Call API success 
Wed Dec 25 2019 22:33:50 GMT+0800 (Taipei Standard Time): _getTrackWithAlbumInformation: No call track already integral 
Wed Dec 25 2019 22:33:50 GMT+0800 (Taipei Standard Time): Play track - id: 546175 - settings: {"volume":100,"muted":false,"loopmode":0,"shuffled":false,"fullplayer":false,"playqueueVisibility":false,"initialSeek":0} 
Wed Dec 25 2019 22:33:59 GMT+0800 (Taipei Standard Time): [DESKTOP] [DLNA] stopCast - Volumio 
Wed Dec 25 2019 22:34:05 GMT+0800 (Taipei Standard Time): [DESKTOP] [DLNA] try useDevice - Volumio DLNA 
Wed Dec 25 2019 22:34:08 GMT+0800 (Taipei Standard Time): _getFileUrl: id: 546175 - askedQuality: 27 -> Call API success 
Wed Dec 25 2019 22:34:08 GMT+0800 (Taipei Standard Time): _getTrackWithAlbumInformation: No call track already integral 
Wed Dec 25 2019 22:34:08 GMT+0800 (Taipei Standard Time): Play track - id: 546175 - settings: {"volume":100,"muted":false,"loopmode":0,"shuffled":false,"fullplayer":false,"playqueueVisibility":false,"initialSeek":0} 
Wed Dec 25 2019 22:35:06 GMT+0800 (Taipei Standard Time): Route: /user/settings 
platform: darwin - arch: x64 - js: 5.4.0-b011 - dsk: 5.4.0-b009 - abonnement: streaming-studio - mail: <redacted>@gmail.com

 

But in my Volumio MPD log, things looks a bit more interesting.

 

Dec 25 14:31 : exception: Failed to decode http://streaming2.qobuz.com/file?uid=1151873&eid=3033798&fmt=6&profile=raw&app_id=986445084&cid=688731&etsp=1577287858&hmac=3JUWJjifn-QulrCcFI4xl4YdvZs
Dec 25 14:31 : exception: nested: CURL failed: The requested URL returned error: 403
Dec 25 14:31 : player: played "http://streaming2.qobuz.com/file?uid=1151873&eid=3033798&fmt=6&profile=raw&app_id=986445084&cid=688731&etsp=1577287858&hmac=3JUWJjifn-QulrCcFI4xl4YdvZs"
Dec 25 14:31 : exception: Failed to decode http://streaming2.qobuz.com/file?uid=1151873&eid=3033798&fmt=6&profile=raw&app_id=986445084&cid=688731&etsp=1577287858&hmac=3JUWJjifn-QulrCcFI4xl4YdvZs
Dec 25 14:31 : exception: nested: CURL failed: The requested URL returned error: 403
Dec 25 14:31 : client: [18] opened from 127.0.0.1:54484
Dec 25 14:31 : exception: Failed to decode http://streaming2.qobuz.com/file?uid=1151873&eid=3033798&fmt=6&profile=raw&app_id=986445084&cid=688731&etsp=1577287858&hmac=3JUWJjifn-QulrCcFI4xl4YdvZs
Dec 25 14:31 : exception: nested: CURL failed: The requested URL returned error: 403
Dec 25 14:31 : player: played "http://streaming2.qobuz.com/file?uid=1151873&eid=3033798&fmt=6&profile=raw&app_id=986445084&cid=688731&etsp=1577287858&hmac=3JUWJjifn-QulrCcFI4xl4YdvZs"
Dec 25 14:31 : exception: Failed to decode http://streaming2.qobuz.com/file?uid=1151873&eid=3033798&fmt=6&profile=raw&app_id=986445084&cid=688731&etsp=1577287858&hmac=3JUWJjifn-QulrCcFI4xl4YdvZs
Dec 25 14:31 : exception: nested: CURL failed: The requested URL returned error: 403
Dec 25 14:31 : client: [19] opened from 127.0.0.1:54490
Dec 25 14:31 : exception: Failed to decode http://streaming2.qobuz.com/file?uid=1151873&eid=3033798&fmt=6&profile=raw&app_id=986445084&cid=688731&etsp=1577287858&hmac=3JUWJjifn-QulrCcFI4xl4YdvZs
Dec 25 14:31 : exception: nested: CURL failed: The requested URL returned error: 403
Dec 25 14:31 : player: played "http://streaming2.qobuz.com/file?uid=1151873&eid=3033798&fmt=6&profile=raw&app_id=986445084&cid=688731&etsp=1577287858&hmac=3JUWJjifn-QulrCcFI4xl4YdvZs"

Is this helpful information? Though it works pretty well with BubbleUPnP, I think having the wonderful UI from the desktop app is still comparably better.
 

[leafy]

@dmackta hi, is there a way to report metadata issues?

 

This album http://open.qobuz.com/album/0886443008885 claims to be  Bruch and Mozart, but the actual content is Mendelssohn.

[leafy]

6 hours ago, André Gosselin said:

 

Are you sure ?

 

[leafy]

On 1/10/2020 at 2:44 AM, RichardSF said:

@David Craff,

There is something fundamentally wrong with this album on Qobuz. The album as released by Sony Classical should contain Bruch and Mozart, but Qobuz is playing the wrong tracks.

 

Here is the same album on different services:

Qobuz: http://open.qobuz.com/album/0886443008885

Spotify: https://open.spotify.com/album/0HVxeWHCCZhndxGCmUYXIA

Tidal: https://tidal.com/browse/album/7794551

Google: https://play.google.com/music/preview/Bmop6ovazz3pbkpfdtnzpqm5ioi

 

The album should play the tracks as listed (Bruch followed by Mozart). It plays correctly on the other services but on Qobuz the album plays Mendelssohn followed by Bruch. 

 

 

Hi @RichardSF

 

I thought I fixed the issue by submitting feedback but found something really interesting.

If I play the album in the Web Player, it is indeed Bruch.

But if I play it via the Mac Desktop App or Android Qobuz App, or BubbleUPnP, it plays the Mendelssohn. Is that also your case?

 

I am suspecting that the command sent by the Web Player is different from the apps.

[leafy]

Would it be possible to add a 'copy link' option to the share menu? Android system sharing had been updated over the years but Qobuz seems to be using jellybean era sharing dialogue, making it quite difficult to share in some context.

 

Another thing that's a bit frustrating is that when clicking on either an album link or play link on an Android phone, especially from Facebook, the Qobuz app is not invoked, but it tried to open Chrome and then complains about the size of the screen too small. Qobuz app should be made to open these links directly, just like Spotify or YouTube.

[leafy]

Recently I find it happening more often that some super long tracks cannot finish playing and jumps right off to the next track.

 

Originally I thought it was to do with BubbleUPnP but it is now happening more often even with Qobuz Mac application.

One of the tracks that often breaks off around 15:00 to 20:00 of playback is https://open.qobuz.com/track/32957567

[leafy]

On 11/2/2020 at 11:31 AM, leafy said:

Recently I find it happening more often that some super long tracks cannot finish playing and jumps right off to the next track.

 

Originally I thought it was to do with BubbleUPnP but it is now happening more often even with Qobuz Mac application.

One of the tracks that often breaks off around 15:00 to 20:00 of playback is https://open.qobuz.com/track/32957567

 

On 11/2/2020 at 12:04 PM, coot said:

Yes, I have this happening with Qobuz while playing classical on Aurender N100H. No rhyme or reason or very often, perhaps two tracks out of 10 hours. Replay the same track and it plays fine. Started in the last month or so.

 

Hi @David Craff 

 

Would it be possible to look into this issue? This is happening more often now. I was trying to tweak the mpd buffer size but it seems irrelevant as the buffers deal with pre-fetch rather than buffering for the whole track.

 

One of the tracks I have been repeatedly failed to complete is https://open.qobuz.com/track/2228435, no matter how many times I play it, it won't finish.

 

I am happy to provide any debug info, please let me know how I can help.

 

Cheers, 

 

[leafy]

@David Craff apologies if this has been mentioned before (I searched but didn't find anyone mentioning it). I have the latest Android app and I use it with Android Auto very often. Recently the album listing in "My fav albums" has been changed to display/sort by performing artist names of the album, which messed up with my almost classical music collection. Is there anyway to change it back to display/sort by album name?

[leafy]

6 minutes ago, Muddy Walter said:

 

What happens when you tap the AZ (in blue) - do you not get the choice of arrange by added date or album or artist?

This is what happens after tapping AZ 

And after I tapped M for example