Roon Vs jriver

[gcoupe]

5 minutes ago, Johnseye said:

It comes down to Roon's inability to handle a large number of albums.

 

Apparently there are Roon users with 70K albums or 500K tracks - and they seem satisfied with Roon's ability to handle large libraries. I suspect you mean that the Android remote of Roon is not up there with the performance of other remotes...

[Johnseye]

1 minute ago, firedog said:

Okay, but I'm not having that issue.

 

I'm guessing your album count for any one artist isn't large enough.  I've found the delay starts occurring at around 100+ albums.  One of my artists has 1500 albums.  Essentially, every live show they performed is considered a multi-disc album.

 

Do the edges of your screen tear in Roon on the Android tablet?

 

1 minute ago, firedog said:

In any case, I've also got a pretty basic 9.7 inch iPad, and it is a better tablet than any Android one I've seen and works great with Roon. is definitely a better experience than Android for Roon. Unless something drastic changes with the next big release, I'd tell people to get an iPad for Roon.

And we won't even mention JRemote for Android tablets; when I asked JRiver why it was so basic and lacking, and not really suitable for tablet use, they basically told me (my paraphrase): "it's designed for phones, we don't care if it looks crummy and doesn't scale properly for your tablet.  We aren't planning on doing anything about it"

 

I don't do Apple.  I had for years in the past but prefer Android.  To buy an iPad for Roon and re-purchase any apps I would want to use on that tablet from Apple is a bit ridiculous.

 

It comes down to these companies dedicating resources to develop the apps.  Roon elected to prioritize app development for Apple.  I'm sure they have their reasons.  It's probably easier as Android has more flavors.  Maybe they all use Apple themselves and it was a personal choice.  They also prioritized Airplay and offer no support for Google Chromecast or Home.  It doesn't make good marketing sense considering Android has about 75% of the global market but smaller companies have limited resources.

[Johnseye]

14 minutes ago, gcoupe said:

 

Apparently there are Roon users with 70K albums or 500K tracks - and they seem satisfied with Roon's ability to handle large libraries. I suspect you mean that the Android remote of Roon is not up there with the performance of other remotes...

 

It's the Android side of things.  The control.  Roon Core has no problem with large numbers of artists, albums or tracks.

[mozes]

2 hours ago, Music Matters said:

fter extensive trial period of Roon, regarding the most important thing the SQ, I'm declaring JRiver the winner!

I also reached the same conclusion. Jriver is sonically superior and has an amazing flexibility in library mgt and wide format support.

[firedog]

9 minutes ago, Johnseye said:

I'm guessing your album count for any one artist isn't large enough.  I've found the delay starts occurring at around 100+ albums.  One of my artists has 1500 albums.  Essentially, every live show they performed is considered a multi-disc album.

 

Do the edges of your screen tear in Roon on the Android tablet?

I don't have an artist with 1000 albums. But I just brought up a view with over 2000 albums, and it doesn't have the issues you mentioned. Works fine. Scrolling has some split second delays, but nothing worse. I don't know what you mean by screen tear, so I guess I don't have it. 

[Johnseye]

1 minute ago, firedog said:

I don't have an artist with 1000 albums. But I just brought up a view with over 2000 albums, and it doesn't have the issues you mentioned. Works fine. Scrolling has some split second delays, but nothing worse. I don't know what you mean by screen tear, so I guess I don't have it. 

 

Perhaps it's specific to Artist.  I will try and bring up a view with a large number of albums comprised of multiple artists and see if it's the same behavior.

 

An edge screen tear looks like a thin line of different colored pixels at the edge of the screen.  It can also flicker.

[jriver]

On 11/17/2017 at 9:31 AM, firedog said:

Yep. They were jerks here in their sponsored forum, also.

If you're taking a swing at JRiver, it was probably also me that you recall.  

 

Two things:

 

I would never call you a jerk.

 

We've never had a sponsored board here.  We do have an ad that has run for a long time.

 

[firedog]

3 hours ago, jriver said:

If you're taking a swing at JRiver, it was probably also me that you recall.  

 

Two things:

 

I would never call you a jerk.

 

We've never had a sponsored board here.  We do have an ad that has run for a long time.

 

Sorry about calling your threads a sponsored forum.

 

Don’t know who you are, since you don’t use your name. I also don’t know if either at your threads here or at your own support forum who the person is posting as a representative of  JRiver the company and if it is always the same person. 

 

What I do know, is that your company’s posts are regularly rude and dismissive to customers.  “Jerk” means being obnoxious or treating other people badly (that’s from Merriam Webster); in my world, if you do that, the term “jerk” is accurate and fitting.

 

Sorry if you find the term insulting. Would you prefer I simply said you were often obnoxious and treated customers badly in online forums, including your own? If your prefer that to the pejorative term “jerk”, I take the term “jerk” back. 

 

That is especially true when coming from someone who is a service industry and seems to think his slogan should be “the customer is always wrong” instead of the opposite. 

 

If you read through this thread, you’d see that several other customers of yours made similar, if somewhat less acerbic comments about your forum persona. So it’s not just me that thinks so. There are also similar comments about your forum persona at other forums where your customers are free to post their opinions, unlike the situation at your own forum. 

[Fitzcaraldo215]

5 minutes ago, firedog said:

Sorry about calling your threads a sponsored forum.

 

Don’t know who you are, since you don’t use your name. I also don’t know if either at your threads here or at your own support forum who the person is posting for JRiver the company and if it is always the same person. 

 

What I do know, is that your company’s posts are regularly rude and dismissive to customers. Since “jerk” means being obnoxious or treating other people badly (that’s from Merriam Webster); in my world, that’s being a jerk. Especially when coming from someone who is a service industry and seems to think his slogan should be “the customer is always wrong” instead of the opposite. 

If you read through this thread, you’d see that several other customers of yours made similar comments to mine about your forum persona. There are also similar comments about your forum persona at other forums where your customers are free to post their opinions, unlike the situation at your own forum. 

Obviously, you have an axe to grind, based on what exactly I do  not know.  JRiver is not perfect by any means, but I have used it happily for years.  I check their forums daily, I contribute some help to other users where I can, and I do not find any issues of which you speak.

 

But, if ticked off at them, fortunately there are other choices.  None of them would be nearly as capable of meeting my own specific needs.

[firedog]

9 minutes ago, Fitzcaraldo215 said:

Obviously, you have an axe to grind, based on what exactly I do  not know.  JRiver is not perfect by any means, but I have used it happily for years.  I check their forums daily, I contribute some help to other users where I can, and I do not find any issues of which you speak.

 

But, if ticked off at them, fortunately there are other choices.  None of them would be nearly as capable of meeting my own specific needs.

 

No “axe to grind”. I was a customer of theirs until I decided I prefer Roon. I think their product is good; it just doesn’t fit my needs as well as Roon. For others the opposite is true and I have zero problem with that. Where did you read that I said the product isn’t good?

 

As far as my comments about the Jriver  forum persona being objectionable, I’m clearly not a minority of one, whether you see it or not. As noted, read back through this thread and see several other posters who also made negative comments about the JRiver online persona. Many similar comments have also been posted at other audio forums. 

 

I have my opinion, just as you do. Doesn’t mean I have an “axe to grind” any more than you do. Do you think I shouldn’t post my opinion just because it is negative? 

[kumakuma]

4 minutes ago, Fitzcaraldo215 said:

Obviously, you have an axe to grind, based on what exactly I do  not know.  JRiver is not perfect by any means, but I have used it happily for years.  I check their forums daily, I contribute some help to other users where I can, and I do not find any issues of which you speak.

 

But, if ticked off at them, fortunately there are other choices.  None of them would be nearly as capable of meeting my own specific needs.

 

+1

 

I use JRiver because it meets my needs better than anything else I've found.

 

How the company responds on forums doesn't have an impact on my use of the product.

[jimm2]

20 minutes ago, kumakuma said:

How the company responds on forums doesn't have an impact on my use of the product.

 

I feel just the opposite. How a company treats their customers is important to me and is a consideration in deciding if I want to spend money on their products. Based on my own experience, this is one of the primary reasons I will not be purchasing JRiver products in the future. 

 

 

[kumakuma]

8 minutes ago, jimm2 said:

 

I feel just the opposite. How a company treats their customers is important to me and is a consideration in deciding if I want to spend money on their products. Based on my own experience, this is one of the primary reasons I will not be purchasing JRiver products in the future. 

 

 

 

I understand but applying that logic would mean not using products from Microsoft, Apple as well as all airlines, Internet services providers, and cell phone companies.  

 

BTW, I personally have never felt mistreated by JRiver. Their products provide a lot of value and their upgrade pricing is extremely reasonable. Perhaps I'm easier to please than the average audiophile...

[jimm2]

9 minutes ago, kumakuma said:

 

I understand but applying that logic would mean not using products from Microsoft, Apple as well as all airlines, Internet services providers, and cell phone companies.  

 

 

I do apply that logic to other purchase decisions, that's why I switched cell phone providers.  Why reward bad behavior if you have a choice. 

[jriver]

I'm Jim Hillegass, CEO of JRiver.

 

I don't believe I've insulted anyone here.  If so, please point it out.  

 

If you have been insulted, I apologize.

 

Maybe you just don't like what I say.  I have said things that were unpopular with some very vocal members.  I do believe a bit is a bit. 

 

I do believe a lot of computer tweaking is ill-advised.  That doesn't mean that computers are completely innocent.  They can do some silly things.  But so can users who don't know what they're doing.

 

I don't post here much anymore because I believe this forum has become unfriendly to friendly discussion.  But that seems to be the way the world is going these days.

 

[beerandmusic]

The main thing Jriver has going for it over ROON is

 

DLNA support and being able to browse your music by your own file structure.

 

More and more people will start playing music by network, and would like their choice of hardware that don't support RAAT.

 

Roon's meta data may be nice to some, but nothing you can't find without google....I prefer more control

[The Computer Audiophile]

There are many more pros and cons to each app. I've had an idea about creating an article that lays this all out for people, but I've been short on time. I thought I had one person lined up to do it, but it fell through. 

 

 

[Fredc]

On ‎22‎/‎11‎/‎2017 at 3:09 AM, jriver said:

I'm Jim Hillegass, CEO of JRiver.

 

I don't believe I've insulted anyone here.  If so, please point it out.  

 

If you have been insulted, I apologize.

 

Maybe you just don't like what I say.  I have said things that were unpopular with some very vocal members.  I do believe a bit is a bit. 

 

I do believe a lot of computer tweaking is ill-advised.  That doesn't mean that computers are completely innocent.  They can do some silly things.  But so can users who don't know what they're doing.

 

I don't post here much anymore because I believe this forum has become unfriendly to friendly discussion.  But that seems to be the way the world is going these days.

 

Hi Jim,

      Good to see you on other forums. I am a jriver fan and I also frequent the jriver forum. I think your 'a bit is a bit' attitude is what some people see as 'insults'. There are people who are fanatic believers in computer tweaking like fans of jplay etc. Your steadfast refusal to entertain jriver work with  other tweaking gadgets is what I think many people see as draconian. BTW, I am not a fan of jplay, trialled Roon and didn't like it either.

[bobbmd]

tried jriver many many times NEVER felt comfortable with it or really understood it. asked many questions on their forums almost never got a decent answer without some sort of implication that i was dumb or didn't know what i was talking about and i was repeatedly insulted and made to feel stupid by that CEO of JRiver Hillegass(what does call himself the Guardian of the Known Universe or somesuch)

ROON made me and my 800 cd's and 20000 songs feel immediately comfortable plus it's interface  with TIDAL/MASTERS and its remote were great not to mention the SQ. Plus unlike JRiver when a question is needed ROON answers without making fun of me and REALLY helping unlike nonhelp from Hillegass etal emphasis on... oh well never mind

[jriver]

bobbmd,

I'm sorry if you felt disregarded or insulted on the JRiver forum.  I took a look at four or five of your most recent threads there and I didn't see a problem.  Here's a typical thread where you asked a question and I answered it:

 

https://yabb.jriver.com/interact/index.php/topic,93969.msg647665.html#msg647665

 

Citizen of the Universe is a tag line when a forum member gets to something like 1000 posts.  It's like Senior Member here. 

 

Jim Hillegass

JRiver 

[Matias]

Speaking of differences between them, the upsampling filter choice is one of the things that Roon apparently has in its favor.

Roon

https://kb.roonlabs.com/DSP_Engine:_Sample_Rate_Conversion

JRiver

https://yabb.jriver.com/interact/index.php/topic,113602.0.html

[ElviaCaprice]

3 hours ago, Matias said:

Speaking of differences between them, the upsampling filter choice is one of the things that Roon apparently has in its favor.

Roon

https://kb.roonlabs.com/DSP_Engine:_Sample_Rate_Conversion

JRiver

https://yabb.jriver.com/interact/index.php/topic,113602.0.html

Not really if your DAC does a much better job at it, like Chord.  Could even be a disadvantage if your taxing your server more.

[mozes]

I mentioned it before, but I will repeat myself. When I play music at native sampling rates, Jriver always come on top regarding SQ. Roon is nice if you like the fancy interface. Jriver suits me more for its almost infinite customization and manual tweaking capabilities. 

[bobbmd]

@jriver thanks but i could care less don’t/didn’t like your attitude or your ‘player’ and have eliminated jriver from my universe altogether a long time ago -your comments were always snide condescending referring me to forums that were in my mind useless and never easily answered my questions or solved the problem i had and every time i turned around you wanted more money for what to me was a very confusing ‘player’/‘server’ best of luck controlling your universe

[The Computer Audiophile]

5 minutes ago, bobbmd said:

@jriver thanks but i could care less don’t/didn’t like your attitude or your ‘player’ and have eliminated jriver from my universe altogether a long time ago -your comments were always snide condescending referring me to forums that were in my mind useless and never easily answered my questions or solved the problem i had and every time i turned around you wanted more money for what to me was a very confusing ‘player’/‘server’ best of luck controlling your universe

Wow, that's some way to respond to an apology for a consumer product and first world problem.