ALLOaudio Posted December 4, 2017 Share Posted December 4, 2017 Volpone, Our cases are almost done! Last update is that they are being anodized, then packed and shipped. They spent a little more time on the CNC then expected. i am sharing some images with you attached. Thanks for your patience, we are also very eager to get them and offer them to all of you. Andre Link to comment
ALLOaudio Posted December 4, 2017 Share Posted December 4, 2017 see the finished product... we will offer them in black only. Daniel Knight 1 Link to comment
ALLOaudio Posted December 4, 2017 Share Posted December 4, 2017 Hi, The first wave will be for the Sparky + KALI + Piano 2.1 and USBridge. The BOSS player and Digione player cases will be available in Jan 2018. regards Link to comment
ALLOaudio Posted December 4, 2017 Share Posted December 4, 2017 hi what will be available are : first Sparky + Kali + Piano 2.1 USBridge then Digione player Boss player later we will plan for more. Link to comment
ALLOaudio Posted December 8, 2017 Share Posted December 8, 2017 TGIF to all. Not the best pic, but still wanted to update you on case progress. Black anodizing finishing this weekend. Next is laser engraving and packing. Link to comment
ALLOaudio Posted December 27, 2017 Share Posted December 27, 2017 14 hours ago, suresh3 said: Allo, how is the laser engraving and packing of cases going? Are we close to having them available? @suresh3thanks for asking. the usbridge and sparky+kali+piano 2.1 cases are about to land at our headquarters in India. only some customs formalities and a short trip to our manufacturing facility away. we will soon take pictures and add the product pages to our site. these will ship worldwide with the exception of EU. EU stock will take a few more days to land thank you for your patience ! Link to comment
ALLOaudio Posted December 27, 2017 Share Posted December 27, 2017 @Goiko Hi and sorry to see that you are having some issue with your unit. Can you give us the opportunity to look into it, it might be a small detail. I know it can be frustrating,m but we are here to help... you can contact me directly. I really hope we can work this out with you and see you back here a happy customer! Link to comment
ALLOaudio Posted January 15, 2018 Share Posted January 15, 2018 @Skywatcher congrats on the purchase! as you may have noticed, the Sparky has 2 heat sinks assembled on the board. one over the main CPU and another over the PMU chip. these should be carefully removed by gently prying them upwards, before you can use the new alu case. We used thermal double sided tape to hold in place, so is pretty easy. tips: use a plastic tool (i find that the cap of a ball pen works best) and wedge it under the heat sink in the corner where the small allo.com logo is on the sparky. then using a twisting motion, gently dislodge the heat sink. use thin nosed pair of pliers to gently twist the smaller heat sink on top of the PMU. i will soon upload a video showing the above. any questions, let me know. asdf1000 1 Link to comment
ALLOaudio Posted January 15, 2018 Share Posted January 15, 2018 @Mike Pinkerton was that the price you got in the shopping cart or was it an estimate? the price will change at the last stage of purchase depending of your shipping address. anything before that is an estimate the system makes. regards Link to comment
ALLOaudio Posted January 15, 2018 Share Posted January 15, 2018 @Em2016 thanks for that ! asdf1000 1 Link to comment
ALLOaudio Posted January 15, 2018 Share Posted January 15, 2018 @Em2016 i will let our technical team answer that.. @allo.com @volpone the USBridge will be available ready to use in the alu case by tomorrow. asdf1000 1 Link to comment
ALLOaudio Posted January 15, 2018 Share Posted January 15, 2018 finally uploaded 20180115_094657_1.mp4 ALSO... along with the case , we send you 2 small silicone thermal pads for you to place on top of the CPU and PMU. this seals the heat conductivity between the case heat sink and the sparky. see picture asdf1000 1 Link to comment
ALLOaudio Posted January 16, 2018 Share Posted January 16, 2018 @Mike Pinkerton hi so you created the account, added to cart and checked out ? please PM me your details and what you are ordering so i can confirm shipping cost. regards Link to comment
ALLOaudio Posted January 16, 2018 Share Posted January 16, 2018 @Mike Pinkerton ok that is very possible... that means 22$ was the estimate and actual shipping is 24$ again, if you send me you details ( shipping address), i can check the shipping rates and confirm. as indicated on our site, we ship from India to the world and from EU to EU. So its hard for me to further discuss unless i know your full shipping address to confirm. thanks Link to comment
ALLOaudio Posted January 25, 2018 Share Posted January 25, 2018 hi there Lobster and thanks for the feedback. we have also noticed that the current DC to micro USB adapter cables are a little too big for the case; the plastic head profile is a few mm too big (11mm x 7mm). the 11mm width is OK, but the 7mm height is 1.5mm too high we are waiting for new adapter cables and in the meantime, all USBrigdge units and cases will be shipped along with a different cable that fits perfectly. for those who received their cases already and face this issue, see some simple solutions you can try: Easy to try: if you loosen the 4 screws of your case, you will notice that you have about 0.2mm 0.3mm play. you can align the 3 layers in such way that you get a snug fit. DIY: not the best or recommended, but with an X-acto (box cutter) knife, you can shave 1mm to 2mm from the height of the micro USB plastic head till you get a snug fit. it takes a few seconds. Final: We can send you a new cable... thanks for letting us know if you tried it! thanks Andre Link to comment
ALLOaudio Posted February 2, 2018 Share Posted February 2, 2018 @volpone @Lobbster if you're comfortable with assembling and disassembling the case, dont let the heat seal get in your way. we recommend to use the eMMC because its much less likely to get corrupted than SD. for about 10$-15$ you can buy yourself on amazon a sheet of silicone heat sink pad 2mm thick and cut it. you will have plenty of stock to replace it when needed. Link to comment
ALLOaudio Posted February 2, 2018 Share Posted February 2, 2018 hi there is a video here for the case https://www.allo.com/sparky/aluminum-case-usbridge.html heat sink pad https://www.amazon.com/SPHINX-100x100x2-Heatsink-Conductive-electronics/dp/B01A9RHAH4/ref=sr_1_6?ie=UTF8&qid=1517568672&sr=8-6&keywords=silicone+heat+sink+pad eMMC flash guide https://github.com/sparkysbc/sparky_linux_images/blob/master/sparky_eMMC-002.pdf >> its not possible to have both eMMC and SD in the same time. Link to comment
ALLOaudio Posted February 8, 2018 Share Posted February 8, 2018 On Allo web GUI view system settings , power off option available. This power off will not Off the system completely, need to unplug the power cable or power off DC adaptor. Link to comment
ALLOaudio Posted February 22, 2018 Share Posted February 22, 2018 @Goiko Technical Specifications DC Connector Size 2.5mm x 6.5mm Mating Plug Size 2.5mm x 5.5mm Link to comment
ALLOaudio Posted February 23, 2018 Share Posted February 23, 2018 we do have a gigabit to USB ethernet adapter... please PM me . Link to comment
ALLOaudio Posted March 5, 2018 Share Posted March 5, 2018 @Mike Pinkerton hello, you can add a heat sink for your RPI if you want, there are plenty of options online, OR you can look into purchasing an aluminum case for RPI + BOSS from us... soon! see the temperature results attached Alu-case-Temp -RPI.doc Link to comment
ALLOaudio Posted March 5, 2018 Share Posted March 5, 2018 yes, you can see the temperatures that we published, but again, a few bucks can get you a heat sink for RPI... or get the case... it will improve, as you can see. Link to comment
ALLOaudio Posted April 5, 2018 Share Posted April 5, 2018 hello, you can replace, but you need to reflash the eMMC. i will post a guide on how to do that soon. thank you Link to comment
ALLOaudio Posted July 5, 2018 Share Posted July 5, 2018 1 minute ago, John A said: Also maybe change his username to something that recognizes him as Allo Support? Glad we all cleared the air. Will take care of the username. ALLO is very present here and we do our best to assist everyone. regards to all and please stand by for the solution . Link to comment
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