Sound problem when playing songs with TIDAL

[Drapur]

Ive got an really remarkable problem.

when playing music from my Aurender n100h Ive got weird distorted sound. Like signal is to high recorded. No gaps but distorted.

 

This come just some albums and sometime just som songs. 

 

When i play for an example Alpha Blondy/Positive Energy its hopeless distorsion.

But hes other albums plays perfectly.

 

Ive changed everything in My system, Every cable and every gear.

 

Ive tried FMC from router, bought New router, and contacted Tidal and Aurender. They cant find any problem, still there is.

 

Some have a clue what it can be?

[Drapur]

Playing songs from HD is no problem.

[Drapur]

Just from TIDAL 

[Pibroch]

I take it you factory-restored your Aurender?

[Drapur]

Well thats one thing i havent tried yet.

[Pibroch]

When all else fails ... start from scratch.

[Pibroch]

After restoring try tidal first WITHOUT updating your operating system, even if you get a message to update it. If you still have the same problem then try updating to a more recent version if there is one.

[Drapur]

I took My Aurender to a friend WHO has a functional Naim streaming system.

Same problem occured.

 

Done a Factory Restored, same problem. Without upgrade version.

Did a upgrade and the same problem still there.

 

[Pibroch]

Time you got a replacement - free of any costs to you of course.

[Drapur]

Sending it back now. 

[Drapur]

Thanks for support!