Light Harmonic (LH Labs). Scam? USD$6 million not delivered since 2014

stuck limo · March 18, 2020

48 minutes ago, AgentXXL said:

If Larry was so pissed off at my bad-mouthing of his ~~products and company~~, he could at least have the courage to approach me himself.

1. I stated he was pissed because you called me a liar publicly, and I have the text message and screenshot to prove it. It had zero to do with you badmouthing him/the company/the products.

2. You originally stated that I told you the Pulse would be shipping out that week. I have gone through every message I had with you that I can find (email, phone, etc.) and cannot find anywhere where I promised you that. If you have proof of me telling you that, show the receipts.

3. After fighting for you behind the scenes and reaching out to you in good faith, even after you (falsely) called me a liar, you dragged this out in public, where it wasn't needed or necessary. I guess it was a move.

Anyway, have a nice day. No hard feelings.

AgentXXL · March 18, 2020

1 minute ago, stuck limo said:

1. He was pissed because you called me a liar publicly, and I have the text message and screenshot to prove it. It had zero to do with you badmouthing him/the company/the products.

2. You originally stated that I told you the Pulse would be shipping out that week. I have gone through every message I had with you that I can find (email, phone, etc.) and cannot find anywhere where I promised you that. If you have proof of me telling you that, show the receipts.

3. After fighting for you behind the scenes and reaching out to you in good faith, even after you (falsely) called me a liar, you dragged this out in public, where it wasn't needed or necessary. I guess it was a move.

Hope you're happy with the results.

Both you and Larry have lied again and again, and not just to me. If you purport that your comments are only based on the info given to you by Larry, then you're the most gullible company shill ever. No one can trust anything you say and many of us have no idea why you continue to back someone who has literally stolen funds from many of us.

As for the discussion over shipping, I don't have it in writing but we did discuss via voice. I do have some of the conversation from our text messages in which you say you'll do your best to get me bumped to the 'front of the queue', which again was a failed statement or outright lie.

As for me posting this in public, I'm more than happy to share with the rest of the community that have also been cheated by Larry and now you. If you didn't want me to continue public shaming of your behavior, you shouldn't give me and others the impetus to do so.

stuck limo · March 18, 2020

17 minutes ago, AgentXXL said:

As for the discussion over shipping, I don't have it in writing but we did discuss via voice.

FYI, this is a mistaken memory. We have never spoken via phone or voice chat or anything else. I am looking at my entire call history right now (dating back from 2017 to today) with every customer I've ever interacted with. You are not in that list. We have only ever interacted via email or text message. And it goes without saying, I certainly have no knowledge or recollection of calling you, nor do I have any knowledge of what your voice sounds like.

montpierjazz · March 18, 2020

Sorry to hear about your situation AgentXXL. Unfortunately doubtless there are others in similarly unforeseen circumstances and some no longer with us, even before the horrible current events.

Sometimes I feel what's been lost in the endless nitpicking about delivery numbers and endless virtual chassis design renderings and debates about silly IEM exchange programs and insults and excuses throughout this thread is the distress of many people, perhaps of limited means, who got drawn into this scam while Larry, Gavin et al. plus IGG laughed their way to the bank, at least for a while.

And others who profited from the fairly extensive print/online advertising run by LH Labs/Light Harmonic -- if presumably Stereophile, TAS (2 page vaporware LH Sire!) etc. ever actually got paid with funds that were diverted from actually producing products -- as well as customized rugs and Teslas.

Jarek, at this point I don't know if you're just further enabling the nonsense, but if you still have any communications with Larry, I have just one word for you to pass on:

Karma

stuck limo · March 18, 2020

On 1/29/2020 at 2:27 PM, Jud said:

A couple of questions for @stuck limo:

- The last number I saw regarding Stellas that had been shipped pursuant to the exchange program was 17. Any change in that number to report?

https://support.lhlabs.com/a/solutions/articles/13000073888

Hi all,

We have shipped almost ALL of the US exchange orders from our office. We have a very small handful (4 right now) remaining we are finishing up, but essentially everyone in the US should have received their exchanges or should be receiving them this week/beginning of next week.

The international exchanges will be shipping from our China office (and we have shipped a good amount out already). The office is wanting to verify the shipping addresses on those shipments, so we will be emailing you. You'll be emailed when the IEMs leave the office with the tracking information.

Thanks again for working with us on this and we hope everyone is enjoying and will enjoy their IEMs.

- LH Labs team

AgentXXL · March 18, 2020

2 minutes ago, stuck limo said:

FYI, this is a mistaken memory. We have never spoken via phone or voice chat or anything else. I am looking at my entire call history right now (dating back from 2017 to today) with every customer I've ever interacted with. You are not in that list. We have only ever interacted via email or text message.

It may not be clear in your memory but it's fairly clear in mine. I don't have my voice call history from that far back, only kept actual textual conversations but we did speak via voice. It's not worth my effort to prove you and I talked, or I'd look through my old phone bills and call history. You'd still just be able to say that you don't remember that.

Regardless, if you're upset about me telling others that you're trying to 'buy off' my complaint with a purported $300 set of IEMs, then you deserve all the grief it's giving you. If you were a forthright individual who actually cared about others in our audiophile community, you wouldn't be backing Larry as you continue to do.

Ray@_@ · March 18, 2020

10 minutes ago, stuck limo said:

https://support.lhlabs.com/a/solutions/articles/13000073888

Hi all,

We have shipped almost ALL of the US exchange orders from our office. We have a very small handful (4 right now) remaining we are finishing up, but essentially everyone in the US should have received their exchanges or should be receiving them this week/beginning of next week.

The international exchanges will be shipping from our China office (and we have shipped a good amount out already). The office is wanting to verify the shipping addresses on those shipments, so we will be emailing you. You'll be emailed when the IEMs leave the office with the tracking information.

Thanks again for working with us on this and we hope everyone is enjoying and will enjoy their IEMs.

- LH Labs team

All rubbish!!!!!!

Refund to all backers immediately

stuck limo · March 18, 2020

1 hour ago, AgentXXL said:

I don't have my voice call history from that far back

Regardless, if you're upset about me telling others that you're trying to 'buy off' my complaint with a purported $300 set of IEMs, then you deserve all the grief it's giving you. If you were a forthright individual who actually cared about others in our audiophile community, you wouldn't be backing Larry as you continue to do.

Google Voice DOES keep that history, and it's not there.

At no point was this intended to "buy off" a complaint, nor was it mentioned, nor was it ever intended, nor was it ever thought about. Nor was it going to substitute for your Pulse unit. It was simply an effort to make things more right for you than they previously were, for a variety of reasons, none of which actually had to do with you badmouthing LH.

Unfortunately, it appears that was a wasted effort. (and YES, I did ask LH to send a player as a special favor [exclusively for you] for the situation, and yes, that request was rejected, because, as was rightly forecasted, you would announce it to the public and cause more problems for LH)

Here's the chat, raw and unedited, to be "forthright".

spyderman · March 18, 2020

LH preparing for the "Red Balloon" WAVE DAP exchange program.

AgentXXL · March 18, 2020

48 minutes ago, stuck limo said:

Google Voice DOES keep that history, and it's not there.

At no point was this intended to "buy off" a complaint, nor was it mentioned, nor was it ever intended, nor was it ever thought about. Nor was it going to substitute for your Pulse unit. It was simply an effort to make things more right for you than they previously were, for a variety of reasons, none of which actually had to do with you badmouthing LH.

Unfortunately, it appears that was a wasted effort. (and YES, I did ask LH to send a player as a special favor [exclusively for you] for the situation, and yes, that request was rejected, because, as was rightly forecasted, you would announce it to the public and cause more problems for LH)

Here's the chat, raw and unedited, to be "forthright".

Regardless of Google Voice's history, I maintain that we talked via voice. If you aren't man enough to admit that, that's your choice. And quit making yourself out as the victim. If you hadn't chosen to ally with LH on this campaign of fraud, your life and the lives of all those you've hindered would be much simpler.

And yes, I do want everything that LH does made public. For the same reason that I badmouth any of their products whenever I get the chance. More publicity about companies that mistreat their customers like this and we can hopefully avoid repeat mistakes in the future.

LH (meaning both Larry Ho and Light Harmonic/LH Labs) has destroyed my trust in all crowd-funded projects, like it has for many others. There's little chance I'll ever gamble on a crowd-funded product again, and I warn others about it all the time.

If you were at all understanding of the pain and confusion that LH has caused, then you wouldn't have chosen to be their lackey. By continuing to perpetrate their fraud, it's my hope that you too are now partially liable should the California AG take punitive action.

Nzboot · March 18, 2020

Jarek get over yourself you are dishonest or delusional and For Larry he should get a tougher skin as he has millions of backers money who are unhappy and he dishonest and possibly delusional as well.

just my opinion from my dealings

i see why you use the word Stuck in your name

maybe therapy

MikeyFresh · March 18, 2020

4 minutes ago, AgentXXL said:

Regardless of Google Voice's history, I maintain that we talked via voice.

No one would have any reason to doubt that, in stark contrast to the claims of any representative of LH/LH Labs/Light Harmonic, including Jarek.

7 minutes ago, AgentXXL said:

And quit making yourself out as the victim

Exactly, this has been requested of Jarek previously, however he keeps going back to that same well, in a pathetic attempt at ignoring or deflecting the real problem, and pointing a finger in trying to deflect from his own role in perpetuating that problem. Classic "I am the martyr" portrayal.

16 minutes ago, AgentXXL said:

And yes, I do want everything that LH does made public. More publicity about companies that mistreat their customers like this and we can hopefully avoid repeat mistakes in the future.

Absolutely, and clearly IGG also bears much blame in enabling this debacle. They too should be held accountable, the Californian AG should consider things in that exact context.

brucknerdoc · March 18, 2020

It remains an enigma to me why Jarek/Larry/LHL/etc. think they have ANY credibility...

Posting comments or screenshots or whatever attempting to contradict those of us who have been robbed by this group of scammers - and thinking those contradictions contain any validity when you have lied countless times over the years - is pathetic hubris...

spyderman · March 18, 2020

LH to offer "Cotton Candy," in exchange to all IGG LH Labs backers of the Source Digital Music Server. Wait 4 years and this is what you get!

Superdad · March 18, 2020

1 hour ago, spyderman said:

LH to offer "Cotton Candy," in exchange to all IGG LH Labs backers of the Source Digital Music Server.

Better than nothing I guess. People can stick it in their ears so that don't have to listen to LH excuses any more.

noshortcuts · March 19, 2020

It's too funny for words that Jarek spends any time trying to defend his honor. And being angry about being called a liar takes the cake. And while Jarek and Larry and the rest of the past LHL major players can probably find truths that they've told, that doesn't help when they lie so frequently and about things that matter (you know, saying things along the lines of ... Upgrade now and we'll ship the upgraded models first; we have final design of x,y,z product; we have all parts in house and most units built and ready to ship; we shipped most products; the x,y,or,z product will ship out next week/month/ etc., etc). And then LHL voices tend to disappear and never explain how or why promises made were not kept. Instead they tend to stay silent or change the subject to lying about different campaigns for months or years without returning to previous unkept promises or any explanation for those. And in the mean time they have the audacity to repeat some of those lies a year later and a year later, with minor adjustments.

As example: The last official Source update was more than one year ago and the previous update was one year before that! All three of the last updates were aimed at USA buyers but we are still waiting for delivery. All promised deliveries and yet the updates have stopped and most Source's never were received:

Source Update 1/08/19

Modified on: Tue, 8 Jan, 2019 at 2:19 PM

We have SE Sources in-house. We have 2 built and being finalized right now, and 3 more being worked on. When I get any more information over these, I'll post that immediately for everyone.

Source Update 12/01/18

Modified on: Sun, 2 Dec, 2018 at 1:16 AM

We have received the 20 Toradex SOM boards for the Source SE to the United States office. Over the next few weeks the office will work on building the Source SE units and the next 10 will ship out. We have another shipment of 30 motherboards on order and will be updating you when those arrive to the office.

You can view the picture of the boards below in the attached file.

The LHL Team

Source Update 9/5/18

Modified on: Wed, 5 Sep, 2018 at 12:18 AM

Hey everyone,

Here is the latest news for this campaign:

For the Source Signature, we have completed the Asia backers' orders shipping out from Singapore. Now we have 18 more to go in the USA and Europe.

The Toradex SOM board delayed the shipping. It should be here in two weeks, then we will finish building/shipping these SE versions out.

Regarding the software, the current the version is already upgraded to 1.03 (originally is 1.01) which every new unit will include. Next main version 1.1 will add Roon support too. Currently the feedback from backers who received the Source are generally positive on software. But we received some good suggestions too and will add those suggestions/features in 1.04 and 1.05.

When we have more information over the shipment and development, we'll let everyone know!

The entire LHL team

noshortcuts · March 19, 2020

Those of us waiting for the WAVE must love that we got yet another update with another new drawing along with newly told lies to accompany those drawings. I say lies because LHL no longer has a marketing team who are good at covering up lies with pictures, graphs, Larry qoutes, videos, charts, and surveys. Now it's so much easier to see through the double-talk. Here are some favorites.

1. The Coronavirus is NOT majorly impacting the development timeframe now. The development in Taiwan is still working as usual. The mechanical design part is also as good. Our CNC factory is busier than usual but still controllable. [[LOL!!! - what timeframe?; what development in Taiwan?; Since when does LHL have a "CNC factory" (maybe they are referencing the fancy Egg factory that Larry sent pictures of during a previous year of similar lies?); and don't bother explaining how "development in Taiwan is still working as usual" because "working as usual" means nothing real is really happening]]

2. We are looking at a final working model to be produced sometime this Summer at this point. [[So... with all these teams and factories and drawings (all of which are similar stories we've heard over and over during these years), LHL hopes to have "a final working model" in the Summer. Which singular model? Why one? What about others? They don't mention the next steps such as testing, tweaking, up-selling, moving back to china, starting over with drawings when it's outdated again, and etc. to find a way towards shipping]]

3. The software team is working on the software, optimizing the DSD playback part and

also improving buffer for bluetooth playback. Also, no worries for obsolete bluetooth. The Bluetooth we have in Wave is version 5.0. [[What software team? Where are they? Who are they? Why are they working on things that Larry has claimed many times over many years were already being worked on, or completed]].

spyderman · March 21, 2020

stuck limo,

There once was a "bigcommerce" web page linked to lhlabs.com where we could view our IGG LH Labs crowdfunding orders. Has this been deleted?

spyderman · March 25, 2020

During this time 'Staying Home, and Sheltering in Place," wouldn't time spent have been more enjoyable if we had our Pulse DACs , Vi Dac, Source Digital Music Server, Wave DAP, Pulse Tube HPA, Pulse Tube Pre-Amp, Pulse Stereo and Mono AMPs to listen to?

We have the right to blame LH et al. for their incompetence!

The Computer Audiophile · March 25, 2020

13 minutes ago, spyderman said:

We have the right to blame LH et al. for their incompetence!

I wouldn't call it incompetence. The company was exceptional at swindling people out of their money and avoiding consequences.

spyderman · March 25, 2020

35 minutes ago, The Computer Audiophile said:

I wouldn't call it incompetence. The company was exceptional at swindling people out of their money and avoiding consequences.

I guess it is time to view their "Crowdfunding Escapades," as deliberate acts of theft, and deception.

Cecil · March 26, 2020

8 hours ago, The Computer Audiophile said:

I wouldn't call it incompetence. The company was exceptional at swindling people out of their money and avoiding consequences.

Larry may have avoided any consequences thus far but he may soon be learning that he will not be walking away from this unscathed, and whatsmore some of his accomplices may be surprised to learn that they too may be held to account.

The Computer Audiophile · March 26, 2020

4 hours ago, Cecil said:

Larry may have avoided any consequences thus far but he may soon be learning that he will not be walking away from this unscathed, and whatsmore some of his accomplices may be surprised to learn that they too may be held to account.

I hope you’re correct. Have you seen any evidence of crowdfunding swindlers being held accountable in the past?

NOMBEDES · March 26, 2020

7 hours ago, The Computer Audiophile said:

I hope you’re correct. Have you seen any evidence of crowdfunding swindlers being held accountable in the past?

Chris. No one can read (without great difficulty) your black text on red background sticky at the top of the page.

The Computer Audiophile · March 26, 2020

2 minutes ago, NOMBEDES said:

Chris. No one can read (without great difficulty) your black text on red background sticky at the top of the page.

Changed.

Light Harmonic (LH Labs). Scam? USD$6 million not delivered since 2014

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