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Roon remote loses library


wdw
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Just auditioning ROON but find the iPad app will often lose the library. The workaround for me is to delete and download the app. Anyone having a similar problem or can recommend a patch?

My network is robust so assume it must be the app.

Cheers,

Warren

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Just auditioning ROON but find the iPad app will often lose the library. The workaround for me is to delete and download the app. Anyone having a similar problem or can recommend a patch?

My network is robust so assume it must be the app.

Cheers,

Warren

 

Have not seen this problem, and I use it fairly frequently. Good luck working it out.

John Walker - IT Executive

Headphone - MacMini running Roon Server > Netgear Orbi wireless > Blue Jeans Cable Ethernet > mRendu Roon endpoint > iFi Audio xDSD + iFi Audio xCAN > Focal Elegia

Home Theater - Mac Mini running Roon Server > Blue Jeans Cable HDMI > Pioneer Elite SC-81 > MartinLogan Motion series home theater speakers + M&K subwoofer

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I encounter this once in a while. I just terminate the app by swiping up in app switcher. It finds my library quickly after being relaunched.

Digital:  Sonore opticalModule > Uptone EtherRegen > Shunyata Sigma Ethernet > Antipodes K30 > Shunyata Omega USB > Gustard X26pro DAC 

Amp & Speakers:  Spectral DMA-150mk2 > Aerial 10T

Foundation: Stillpoints Ultra, Shunyata Denali power conditioner, Shunyata Alpha and Delta power cords, Shunyata Alpha interconnect, Shunyata Sigma Ethernet, MIT Matrix HD60 speaker cables, ASC isothermal tube traps, Stillpoints Aperture panels

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I encounter this once in a while. I just terminate the app by swiping up in app switcher. It finds my library quickly after being relaunched.

 

Hello Kenny,

So not sure what is meant by "swiping up in app switcher"...I know, just a dummy!

Thanks,

Warren

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Digital:  Sonore opticalModule > Uptone EtherRegen > Shunyata Sigma Ethernet > Antipodes K30 > Shunyata Omega USB > Gustard X26pro DAC 

Amp & Speakers:  Spectral DMA-150mk2 > Aerial 10T

Foundation: Stillpoints Ultra, Shunyata Denali power conditioner, Shunyata Alpha and Delta power cords, Shunyata Alpha interconnect, Shunyata Sigma Ethernet, MIT Matrix HD60 speaker cables, ASC isothermal tube traps, Stillpoints Aperture panels

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Just auditioning ROON but find the iPad app will often lose the library. The workaround for me is to delete and download the app. Anyone having a similar problem or can recommend a patch?

My network is robust so assume it must be the app.

Cheers,

Warren

 

When you say "losing your library" you mean the remote cannot locate your Roon Library?

 

Warren where is your music library stored?

 

Also do you have energy saving or sleep settings the system you are running Roon/Roonserver on?

 

Apple Menu -> System Preferences-> Energy Saver

 

Check settings for computer sleep, and Put Hard Drives to Sleep when possible.

 

I have seen this happen on a Mac Mini running RoonServer based on what it had for sleep settings. If one does a screenshare over to the Mac Mini everything works again.

 

 

Anyway, let us know.

Silver Circle Audio | Roon | Devialet | Synology | Vivid Audio | Stillpoint Aperture | Auralic | DH Labs

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When you say "losing your library" you mean the remote cannot locate your Roon Library?

 

Warren where is your music library stored?

 

Also do you have energy saving or sleep settings the system you are running Roon/Roonserver on?

 

Apple Menu -> System Preferences-> Energy Saver

 

Check settings for computer sleep, and Put Hard Drives to Sleep when possible.

 

I have seen this happen on a Mac Mini running RoonServer based on what it had for sleep settings. If one does a screenshare over to the Mac Mini everything works again.

 

 

Anyway, let us know.

Great advice...Thanks, Baddog....did have the server on sleep settings.

Swipe also worked to re-establish connection to the network. Thanks, Kenny!

Library on a Synology NAS on an Airport Base station and the server and DAC are hard-wired ethernet. Loving ROON but still have my suspisions that Audirvana has the edge on sound quality.

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Loving ROON but still have my suspisions that Audirvana has the edge on sound quality.

 

I'd agree with that assessment. Roon + HQPlayer, though … that's a different kettle of fish.

 

--David

Listening Room: Mac mini (Roon Core) > iMac (HQP) > exaSound PlayPoint (as NAA) > exaSound e32 > W4S STP-SE > Benchmark AHB2 > Wilson Sophia Series 2 (Details)

Office: Mac Pro >  AudioQuest DragonFly Red > JBL LSR305

Mobile: iPhone 6S > AudioQuest DragonFly Black > JH Audio JH5

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Hello Kenny,

So not sure what is meant by "swiping up in app switcher"...I know, just a dummy!

Thanks,

Warren

 

It is how you (counter-intuitively) quit an app in newer versions of iOS. AppleTV4 implemented this travesty as well.

 

Quitting and restarting the app may force it to refresh the library. (This solves an analogous problem with Apple's iOS Remote.app, FWIW.)

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I'd agree with that assessment. Roon + HQPlayer, though … that's a different kettle of fish.

 

--David

Keep hearing these comments concerning ROON and HDPlayer...would you say significantly better than A+? Had a look at HQ and the interface was scary to say the least. I suspect using ROON in ths case helps avoid the worst of it.

Chees,

wdw

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Keep hearing these comments concerning ROON and HDPlayer...would you say significantly better than A+? Had a look at HQ and the interface was scary to say the least. I suspect using ROON in ths case helps avoid the worst of it.

 

With respect to sound quality, I can say definitively that they sound significantly different (when HQP is doing its upsampling/filtering thing). To my ears, HQP is significantly better, but I have encountered some people who prefer Roon by itself. I think this is both system specific and dependent on individual taste.

 

With respect to setup of HQP, it's not as bad as it might initially appear. There's a lot of really good info and help on the Roon forums (and here, of course).

 

Both concerns are valid but are pretty easily assessed by downloading the HQP trial. Since you already have Roon set up, I'd download and install the HQP trial, get HQP working to your satisfaction on its own, and then implement the Roon/HQP integration, which should be pretty easy, especially if you have Roon Core or Server and HQP running on the same machine (and not that much more difficult if they're on different machines).

 

--David

Listening Room: Mac mini (Roon Core) > iMac (HQP) > exaSound PlayPoint (as NAA) > exaSound e32 > W4S STP-SE > Benchmark AHB2 > Wilson Sophia Series 2 (Details)

Office: Mac Pro >  AudioQuest DragonFly Red > JBL LSR305

Mobile: iPhone 6S > AudioQuest DragonFly Black > JH Audio JH5

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