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Tidal streaming problem


davidbortman
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Frustrated! I have a 65.8 mbps download and I can't listen to a track without several interruptions. Tidal stops streaming and tries to regain connection. This may occur several times during a single track. I am having no other problems with any other Internet connections, streaming services, websites, etc. I'm using the premium service. Please advise.

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Do you only have problems during peak periods, like during the evening? I have this problem using a cable connection with Optus in Australia. Tidal have said they have implemented changes but it's still hit and miss. Often one album will repeatedly play fine and another has repeated problems. It's very frustrating!

 

if I use a VPN (in my case Cloak), even if it has an endpoint in Australia, the problems always disappear. It's definitely a problem between Tidal and Optus.

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