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stevelk

Tidal can't send digital from my phone to my DAC??

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After numerous attempts to talk with Tidal support, and explain my issue, I've given up.

 

I want their app, running on my Note 3, to simply allow the bits streaming into the phone to be sent to my W4S DAC2 SE.

 

All I get is tinny sounds through the DAC in my phone out my phone's tiny speaker.

 

As I told their support folks, I'm already doing it with files I've downloaded to the phone, using the nice USB Audio Player Pro app I purchased some time ago and an OTG cable. So, I think it could at least maybe work..

 

Tidal doesn't seem to know what I'm asking, or else I'm not understanding something. If they just told me for example 'no, we don't support sending digital to an outboard DAC from Android' or something like that, I'd accept it. But instead I get answers like 'some DACs support it and some don't'.

 

Can anyone help? I'm running Lollipop 5.0.

 

New speakers, new system, I'd love to be able to try out a bunch of music.. Thanks for any help you can give.

 

--

Steve

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Tidal Support is probably right about it.

Streaming from my android device directly into my DAC works for me (using a Fiio E17k). So it really may depend on your DAC or Android version or combination of them.

Same with USB Audio player pro btw, it doesn't work with all phones / DAC - combinations.

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Hi Steve , i got Tidal to play through USB audio player pro. But it is complicated way. You need bubble upnp paid version to make Tidal playlist and ark mc to read those playlists and output to UAPP. However I am told that UAPP will soon be updated with Tidal option.

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Hi Steve , i got Tidal to play through USB audio player pro. But it is complicated way. You need bubble upnp paid version to make Tidal playlist and ark mc to read those playlists and output to UAPP. However I am told that UAPP will soon be updated with Tidal option.

Could you please elaborate on the exact steps of how to do it?

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To continue the thread...

 

Not sure how they (Tidal) could be right about this. The Tidal app running on my phone is responsible for sending the data streamed into the phone/app either through the on-board DAC (and out the phone's speaker), or out the USB port to my external DAC.

 

Also, if the issue was with the OS (Android), then none of the DACs would work.

 

If streaming does work with some DACs but not others, then I'd bet Tidal isn't properly/fully supporting the protocol. I think my DAC does take over as bus master, so I'd think it is doing the right thing - it is a pretty well known/regarded audiophile device..

 

Anyway, I'm looking into feline's post below.. Thanks again.

 

--

Steve

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Just to be clear: you can reliably play back music via your dac using usb audio player pro but you can't using the tidal app?

 

Do you have by any chance access to a phone running android 5.1 or a cyanogen-mod-based rom of android 5.0.x, so you could try out different android builds to rule out it's not android related? AFAIK, USB audio player pro has its own usb driver that other apps don't use, so it could be an android issue.

Does audio via usb work in other apps besides USB audio player pro?

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would you mind to tell us?

 

I did already but must have broke the rules because the posts are gone :(

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After numerous attempts to talk with Tidal support, and explain my issue, I've given up.

 

I want their app, running on my Note 3, to simply allow the bits streaming into the phone to be sent to my W4S DAC2 SE.

 

All I get is tinny sounds through the DAC in my phone out my phone's tiny speaker.

 

As I told their support folks, I'm already doing it with files I've downloaded to the phone, using the nice USB Audio Player Pro app I purchased some time ago and an OTG cable. So, I think it could at least maybe work..

 

Tidal doesn't seem to know what I'm asking, or else I'm not understanding something. If they just told me for example 'no, we don't support sending digital to an outboard DAC from Android' or something like that, I'd accept it. But instead I get answers like 'some DACs support it and some don't'.

 

Can anyone help? I'm running Lollipop 5.0.

 

New speakers, new system, I'd love to be able to try out a bunch of music.. Thanks for any help you can give.

 

--Can anyone help? I'm running Lollipop 5.0.

Steve

It has nothing to do with TIDAL and everything to do with Lollipop and your phone. Unfortunately the Lollipop doesn't support USB out (unless via usb player pro/hiby etc) on most Android phones. The earlier version Kikat 4.4 does (i have it on my Sony Z3c and TIDAL works). Plenty of info on this over at Head-fi - Android phones and USB DACs

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I did get it to work with usb Player Pro. Thanks.

Good to hear, how did you do it?

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