new_media Posted August 27, 2014 Share Posted August 27, 2014 I purchased Bauhaus' Singles Remastered from Bleep last November in 16/44 FLAC. I just noticed yesterday that the album is now available in 24-bit WAV. I emailed them yesterday evening asking if there is a way I could upgrade without having to pay the full purchase price again, as the high-res was only $2 more. I received this response this morning: As you are a valued 24-bit customer, and the fact we didn't have this on sale when you bought it the first time round, I have upgraded you for free. Bleep Support Now that is great customer support and well under 24 hours turnaround to boot. I was very pleasantly surprised. Link to comment
Jud Posted August 27, 2014 Share Posted August 27, 2014 Nice to hear, as I've just purchased a 16/44.1 FLAC recording from them. One never knows, do one? - Fats Waller The fairest thing we can experience is the mysterious. It is the fundamental emotion which stands at the cradle of true art and true science. - Einstein Computer, Audirvana -> optical Ethernet to Fitlet3 -> Fibbr Alpha Optical USB -> iFi NEO iDSD DAC -> Apollon Audio 1ET400A Mini (Purifi based) -> Vandersteen 3A Signature. Link to comment
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