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  • Audiophile Style Podcast: Episode 21 | Aurender Interview

     

     

     

    Episode 21 is up and being delivered to all the podcast platforms right now. 

     

    In this episode I interview Aurender's Ari Margolis about the company's past, present, and future, as well as some highlighted products such as the S10, W20 / W20SE, and the new N20. We also talk about Aurender's first class customer support and where the company is headed in the future.   enjoy :~)

     

    More from Aurender here - https://aurender.com

     

     

    Listen via the embedded player below or subscribe on any platform.

     


    Current Podcast Setup.jpgAs much as I'd love to deliver this show to everyone in lossless high resolution audio, the podcast platforms only accept MP3. So, I record everything as lossless WAV files using a Neumann TLM 103 transformerless cardioid condenser microphone, then convert to 320 Kbps MP3 to give everyone the best quality currently possible. Given that I'm using a Merging Technologies Anubis analog to digital converter to record, I technically could do everything at DXD (384 kHz) or DSD256, but that's a bit over the top, even for me.

     

    A big thanks to David Chesky for allowing me to use the track East Harlem, from the album The Body Acoustic. The album can be purchased and downloaded at 24/96 from the Chesky Records site here

     

    All AS Podcast episodes can be found here, or you can find / subscribe on every podcast platform known to man. If I missed a platform some people use, just let me know. Here are links to the most popular platforms.

     

     

     

     

     

     

     

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    Looking forward to this! 
    @AriMargolis is the BEST! He truly understands the meaning of customer service and is also extremely knowledgeable with the entire Aurender line. 

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    This was a great listen! Excited to see Conductor V4 in the near future. 
     

    I have to admit, I found Ari’s purpose of the Conductor app characterization vs Roon’s to be interesting. I hope V4 can bridge the gap. 

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    Great conversation! Thanks for putting this together. Gives me a lot to think about!

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    4 hours ago, bobfa said:

    This gave me a different view into how Aurender work as company, software, and service.  @AriMargolis and @The Computer Audiophile thank you both for this.  

    Happy you got what I tried to convey :~)

     

    Many of these companies have great stories to tell and I love pulling it out of them. 

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    The Aurender folks seem to be "firing on all 8 cylinders". I am very happy with the N100SC I just got used from The Music Room.

     

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    6 minutes ago, rayhil said:

    I just finished listening to this podcast. Thanks much for all the great info.

    While I have posted similar comments before, I will shout my praise of Aurender from any mountain top about their products  and  support.  From my purchase experience to my continued use and comment, Aurender and its team have been totally supportive every step of the way.

    I am totally blind an use Apple's text to speech program, VoiceOver, to read the screens on all my Apple devices.  Before I purchased my Aurender, I contacted John as head of sales and he told me the Conductor app was fully accessible with VoiceOver, but recommended I go to Take5Audio, my nearest dealer, to test it out.  He was right; I turned VoiceOver on with the dealers iPad and up came the app with speech output.

     So I bought a N100H.

    Getting the unit up and running on my network was easy, simply following the instructions.  The ripping experience for about 600 CDs was equally smooth using an old MacBook Pro and iTunes ripping everything in AIFF.  I then simply copied the files to the Aurender with no problem.

    When I sadly had a problem with my unit that Aurender couldn't solve, I returned the unit and they moved my music to a new unit without question or problem.

    The beauty was in the access of music from the Conductor App and the listening experience.  All the features of the app are totally accessible and I can use the app just like a sighted user.  

    While I haven't tested lots of other products or apps, this is rather unique for Aurender and the Conductor app.  For example, Roon is totally inaccessible and when I contacted them about this, my take on their response is they simply didn't care.  Admittedly, the way in which they display content is not a text application, so screen reading software can't interact with Roon.  When I have experimented with other software, none come close to Conductor.

    When I have sent requests to Aurender about access or use, they are extremely responsive.  In almost every case when I let them know that an update had a glitch with VoiceOver, it was fixed in the next release.

    The release of Conductor for iPhone is another excellent step forward for me.  Less screen space makes it easier to navigate through my music.

    Thanks Ari for all your support and thanks Chris for holding Aurender up as the example of a great product with great support.

    Wow, I had no idea. Many of us have no clue about this aspect of using music servers and applications. Thanks so much for the post.

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